Quick answers to the questions customers ask most.
Do you come to my home or business?
Yes, I provide on-site service throughout Fairfax County. Many issues can also be diagnosed and fixed remotely or over the phone for faster turnaround, often during the same call, with no visit needed. When you reach out, I'll recommend the best approach based on your situation. Either way, your problem gets solved.
What are your hours?
I'm available 24 hours a day, 7 days a week, 365 days a year. Call, text, or email any time, you'll reach a real person who'll respond quickly. Technology problems don't wait for business hours, and neither do I.
How much does it cost?
Every job is unique, so I provide a free, no-obligation estimate before any work begins. Pricing is transparent and upfront, you'll know exactly what you're paying before I start, with no surprise fees.
What areas do you cover?
All of Fairfax County, VA, along with the surrounding communities. If you're nearby, give me a call, I'll do my best to make it work.
Do you work with Macs and Windows PCs?
Yes — both, along with Chromebooks, iPads, Android devices, smart home equipment, printers, networking gear, TVs, and most common home and small-business technology.
What if you can't fix my problem?
You don't pay for labor. If a repair requires the manufacturer or a specialized shop, I'll tell you honestly and point you to the right resource. My commitment is to your outcome, not my invoice.
How do I pay?
I accept cash, Venmo, Zelle, and all major credit cards. Payment is due upon completion of the work, once you're fully satisfied with the results.